○Deposit: 30% to start production. ○Balance: 70% before shipment. ○Methods: T/T (Bank Transfer), PayPal (small amounts), Western Union.

While rare, accidents can happen. If you choose our DDP service, we handle the liability until delivery. For other methods, we strongly recommend adding Shipping Insurance. We will assist you in filing claims with the carrier.

Currently, we specialize in B2B Wholesale (bulk manufacturing) and do not ship single items directly to your end consumers. We ship the bulk order to your warehouse or fulfillment center.

Yes. For USA, Canada, UK, EU, and Australia, we offer DDP shipping. We handle customs clearance and pay the import duties, so the goods are delivered straight to your door hassle-free.

Standard lead time is 20 - 35 days. ○Material Prep: 3-5 days. ○Cutting & Sewing: 10-20 days. ○Finishing & QC: 3-5 days.

Yes! We believe in transparency. Upon request, our sales team can send you photos or videos of your fabric being cut, stitched, and packed. You can use these materials for your own social media marketing ("Behind the Scenes").

Your Intellectual Property is safe with us. We are happy to sign a Non-Disclosure Agreement (NDA) before you send any files. We strictly forbid our team from sharing your designs or selling your overstock to other clients.

We use a 3-Stage QC Process: 1.Incoming QC: Checking raw materials. 2.In-Process QC: Monitoring stitching on the line. 3.Final QC: 100% inspection of finished goods (trimming threads, checking measurements) before packaging.

No problem. Our in-house design team can help you create a professional Tech Pack based on your sketches or reference photos to ensure the factory understands your vision.

We offer biodegradable polybags (made from cornstarch/PLA) and recycled paper hangtags. We can also print your logo on them to reinforce your brand's sustainable story.

Yes. Many of our clients are Amazon sellers. We can print and apply FNSKU barcodes, stick "Suffocation Warning" labels on polybags, and pack cartons according to Amazon's strict warehousing standards.

Yes. We help build your brand identity. We can produce: ○Heat Transfer / Screen Print Logos. ○Custom Hangtags & Woven Labels. ○Custom Packaging (Polybags/Boxes).

Typically 7-10 days after you confirm the design and fabric.

Yes. When you place a bulk order (meeting the MOQ of 300+ pcs) for the same style, the sample fee will be deducted from your bulk invoice. Essentially, the sample becomes free.

Making a single sample requires the same setup process as making 1,000 pieces. It involves pattern making, machine threading, and a dedicated sample master’s time.

Sample costs vary by complexity (usually $50 - $100). This covers the pattern making, fabric sourcing, and labor for a single piece.

Yes, absolutely! We strictly follow the "Sample First" policy. We recommend verifying the fabric, fit, and workmanship through a sample before you commit to a bulk order.

Since every order is custom (different fabric, print, quantity), we do not have a fixed price list. Please send us your design or reference photo, and we will provide a Free Quote within 24 hours.

Generally, for the 100 pcs MOQ, you can mix standard sizes (e.g., S, M, L, XL). However, it is usually limited to 1 color per 100 pcs because dyeing fabric requires a minimum volume. If you need multiple colors, we can discuss a small surcharge.

We offer a flexible dual-track system: ○Custom Designs: 100 pieces per style (can mix sizes). ○Blank / Stock Items: 50 pieces. ○Large Orders: Dedicated lines for 500+ pieces with volume discounts.

Yes, absolutely! We specialize in "Brand Incubation". We understand that every big brand started small. We are here to guide you through the manufacturing process, from fabric selection to final packaging, ensuring you get professional quality even with a smaller starting quantity.